• Fresh Maryland Seafood Shipped Nationwide

Frequently Asked

QUESTIONS

Find answers to common questions about ordering, shipping, products and everything else you need to know.

Packed Cold

Insulated packaging with ice or gel packs

FAST DELIVERY

Quick shipping nationwide

FRESHNESS GUARANTEE

100% satisfaction promise

NEED HELP?

Call us at (410) 555-0123
Mon – Sat: 9AM – 7PM EST

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Our seafood is carefully packed in insulated packaging with ice or gel packs to help keep it cold and fresh during transit. Orders are shipped using fast, reliable carriers and appropriate delivery methods based on the destination.

Yes. We prepare and pack orders as close to the shipping date as possible. Our insulated packaging helps maintain freshness and temperature throughout delivery.
Delivery time depends on your location and the shipping method selected at checkout. Most shipped orders arrive within 1-2 business days, with overnight delivery available for many locations.
Yes. We ship Maryland seafood throughout the United States. Available products and shipping methods may vary depending on your location.
We offer shipping throughout the United States. Enter your shipping address during checkout to see the delivery methods available for your state.
We offer both live and steamed Maryland blue crabs. Availability depends on the product, season, and destination. Please check the individual product page before ordering.
Yes, local delivery may be available for customers within our delivery area. Enter your address at checkout to see whether local delivery is available.
Yes. Local customers can choose pickup for eligible orders. We also have a separate Takeout/Carryout Menu for items available directly from our store.
Shipping prices depend on your location, order size, and selected delivery speed. Your exact shipping options and cost will be shown at checkout before payment.
We prepare orders according to your selected delivery date and shipping method. Orders placed after the daily cutoff may be processed on the next available shipping day.
Live crabs are packed carefully in breathable, insulated packaging designed to protect them during transportation. We use methods appropriate for live seafood rather than packing them the same way as frozen products.
For best results, steam the crabs for approximately 5-10 minutes, or until thoroughly heated. Avoid overcooking them because this can dry out the crab meat.

Yes. When available, you can choose your preferred delivery date during checkout. We recommend selecting a date at least one day before an important event in case of unexpected carrier delays.

Carrier delays can occasionally happen because of weather, transportation issues, or other circumstances outside our control. If your order is delayed, contact us and we’ll help you review the shipment and determine the best next step.
Contact us as soon as possible and provide photos of the package and seafood. We’ll review the situation and work with you to make it right when the shipment qualifies under our freshness guarantee.
Because seafood is perishable, we generally cannot accept physical returns. If there is a problem with your order, contact us promptly with photos and your order information so we can review it for a replacement, credit, or refund when appropriate.
Yes. We offer crab meat, Maryland-style crab cakes, and other seafood products in addition to blue crabs. Availability may change throughout the season.
Refrigerate fresh seafood immediately after delivery and keep it properly chilled until use. Frozen items should be placed in the freezer unless you plan to prepare them soon. Follow any storage instructions included with your order.
Yes, we can accommodate certain bulk and wholesale seafood orders. Contact us directly with the product, quantity, and date you need so we can provide availability and pricing.
You can contact us by phone, email, or through the Contact Us page on our website. Please include your order number when contacting us about an existing order so we can help you faster
Is local pickup available?
Yes. Local customers can choose pickup for eligible orders. We also have a separate Takeout/Carryout Menu for items available directly from our store.
We prepare orders according to your selected delivery date and shipping method. Orders placed after the daily cutoff may be processed on the next available shipping day.
Do you offer bulk or wholesale orders?
Yes, we can accommodate certain bulk and wholesale seafood orders. Contact us directly with the product, quantity, and date you need so we can provide availability and pricing.
How are the crabs shipped?
Our seafood is carefully packed in insulated packaging with ice or gel packs to help keep it cold and fresh during transit. Orders are shipped using fast, reliable carriers and appropriate delivery methods based on the destination.
Delivery time depends on your location and the shipping method selected at checkout. Most shipped orders arrive within 1-2 business days, with overnight delivery available for many locations.
Yes. We ship Maryland seafood throughout the United States. Available products and shipping methods may vary depending on your location.
We offer shipping throughout the United States. Enter your shipping address during checkout to see the delivery methods available for your state.
Yes, local delivery may be available for customers within our delivery area. Enter your address at checkout to see whether local delivery is available.
Shipping prices depend on your location, order size, and selected delivery speed. Your exact shipping options and cost will be shown at checkout before payment.
Can I request a specific delivery date?
Yes. When available, you can choose your preferred delivery date during checkout. We recommend selecting a date at least one day before an important event in case of unexpected carrier delays.
Carrier delays can occasionally happen because of weather, transportation issues, or other circumstances outside our control. If your order is delayed, contact us and we’ll help you review the shipment and determine the best next step.
Are the crabs fresh when they arrive?
Yes. We prepare and pack orders as close to the shipping date as possible. Our insulated packaging helps maintain freshness and temperature throughout delivery.
How do I reheat steamed crabs?
For best results, steam the crabs for approximately 5-10 minutes, or until thoroughly heated. Avoid overcooking them because this can dry out the crab meat.
Yes. We offer crab meat, Maryland-style crab cakes, and other seafood products in addition to blue crabs. Availability may change throughout the season.
Refrigerate fresh seafood immediately after delivery and keep it properly chilled until use. Frozen items should be placed in the freezer unless you plan to prepare them soon. Follow any storage instructions included with your order.
Contact us as soon as possible and provide photos of the package and seafood. We’ll review the situation and work with you to make it right when the shipment qualifies under our freshness guarantee.
Because seafood is perishable, we generally cannot accept physical returns. If there is a problem with your order, contact us promptly with photos and your order information so we can review it for a replacement, credit, or refund when appropriate.
How do you package live crabs?
Live crabs are packed carefully in breathable, insulated packaging designed to protect them during transportation. We use methods appropriate for live seafood rather than packing them the same way as frozen products.
How do you package live crabs?
Live crabs are packed carefully in breathable, insulated packaging designed to protect them during transportation. We use methods appropriate for live seafood rather than packing them the same way as frozen products.
How can I contact customer service?
You can contact us by phone, email, or through the Contact Us page on our website. Please include your order number when contacting us about an existing order so we can help you faster.

Still Have Questions?

Our team is here to help! Contact us and we’ll be happy to assist you with your order.

Call Us

(410) 555-0123

Mon – Sat: 9AM – 7PM EST

Email Us

info@happytimesseafood.com

We reply within 24 hours

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Thank You For Supporting Our Family Business!

We are proud to bmg the best seafood from Maryland waters straight to your door.

- The Happy Times Seafood Family